New leads, booked calls and won deals posted to the channel that needs them.
A high-priority lead lands in the morning and waits. Nobody is looking at that screen, so it is late afternoon before the right person hears, and by then somebody else has called them back.
The lead came in at nine and somebody picked it up at four, because it was sitting in a system nobody had open that morning. The won deal reaches finance a week late, from a corridor conversation.
Your team is already in Slack all day, so this is where the news goes: the moment something happens in the business, the person who needs to know is told, by name.
Sits in the window your team already has open, carrying the news out of the system nobody watches.
Need more than it doesTell us what the connection has to do and we will wire the rest of it.
The message goes straight to whoever that client belongs to. Not a room where everyone assumes somebody else has it.
Who it was and what they did arrive with it. Nobody has to open the system to find out what the alert was about.
Sales news to sales, a booked job to delivery, a won deal to the people counting. A private group or the whole company, as you decide.
One job going through, start to finish, with nobody watching it. The steps are what this connection actually does; the times beside them are illustrative.
You will find it under Settings → Integrations, and in the automation itself when you reach for it.
Open the setup guide →
Three places, and you choose per message. Straight to one person, including whoever owns that client. A private channel, for a named group. Or a public channel, where everyone sees it. That is the scope, and most businesses end up using all three for different news.
The moments you currently find out about late. A new lead marked high priority. A task assigned to someone. A deal moving stage. A form submitted. Anything that happens in the business and matters to somebody who is not looking at the screen it happened on.
It says what. The detail travels with the message, so the channel reads who it was and what they did. Someone glancing at their phone knows whether it needs them right now, without opening anything or asking in the thread.
A message to a private channel arrives as though a person sent it. It sits in the conversation the way anything else does. The team replies to it and picks the work up in the thread, rather than scrolling past one more alert.
Because it goes to a named person, in the app they answer all day, with the detail already in it. A general channel is easy to leave to somebody else. A message addressed to you about your client is harder to walk past.
An hour, watching a lead arrive and a job get scheduled. Then you tell us where it would not fit your work.