Insights

How the work gets done without you

Real process teardowns, notes from client builds, and plain explanations of the systems behind them.

Automation

22 Feb 2025 · 11 min read · 11 min

Explainer

Eliminate | Automate | Delegate

Three things to do with a task before you accept it as part of the week: remove it, automate it, or hand it over.

Business

29 Nov 2024 · 3 min read · 3 min

Note

The Power of Questions

The question we ask before every build, and why the questions you ask yourself shape what you build.

The three kinds

01

Teardown

A real process pulled apart, with the fix. Names changed, numbers kept.

02

Note

Something learned on a build. Short, specific, published the same week.

03

Explainer

What a mechanism actually is, written for the person who signs it off.

Rather talk than read

Bring us the process that keeps going wrong

Tell us what is breaking and we will tell you what it would take to stop it.

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