A WhatsApp AI chatbot should end in a booking
A WhatsApp AI chatbot that only answers questions leaves the job where it found it. For a service business, the chat has to end in a booked slot, a record and a named person.
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Insights
Real process teardowns, notes from client builds, and plain explanations of the systems behind them.
A WhatsApp AI chatbot that only answers questions leaves the job where it found it. For a service business, the chat has to end in a booked slot, a record and a named person.
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An AI employee handles the first minute of a conversation. It books, answers and logs. What it cannot do is judge an exception, and that is worth knowing before you buy one.
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The three kinds
01
A real process pulled apart, with the fix. Names changed, numbers kept.
02
Something learned on a build. Short, specific, published the same week.
03
What a mechanism actually is, written for the person who signs it off.
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