Techanisms / Solutions / Nobody knows what is true
Single source of truth

One answer, and it's the right one

Ask what a job was quoted at and you get three answers. The spreadsheet says one thing, the system another, and someone remembers a third. A single source of truth fixes that: one place that holds the answer, so nobody has to go and check.

  • 01One record per job, for everyone.
  • 02It updates when a quote or payment lands.
  • 03Nobody has to go and check.
What it's costing you

Every answer costs a person

Nobody calls it a problem, because nobody is wrong for long. Someone checks, the meeting moves on, and the checking never shows up anywhere. It's the cost in the business nobody has ever added up. Put your own numbers in and see what a year of it is worth.

The checking isn't the worst part. The worst part is when nobody checks. Last month's number gets used as if it's true today. A decision gets made on it before anyone notices.

Then it stops being about numbers. Once your team has been wrong in front of a customer twice, they stop trusting the system. They phone the one person who knows. That person becomes the system, and they can't take a vacation.

The fix

Income Mavericks holds the answer

Not another screen to keep up to date. One record per job. It changes when the job changes, and everything else reads from it.

Income Mavericks — what changes
Lakeside Clinic — reception build-outDeposit received
Stage Quoted In progress Outstanding $16,750 $11,750BY ITSELF Who was told Everyone reading the same record
Fig. 02 — What changes
Illustrative. Names are examples.
01

One record per job, and it's the one everyone opens

What it was quoted at, what's been paid, what stage it's at, who touched it last. Not a copy of the answer. The answer.

02

It changes when the job does, not when someone remembers

A quote is accepted. A deposit is paid on the invoice you sent. The record is right before anyone thinks to update it.

03

One screen that answers the Monday questions

What's out, what's owed, what's waiting on us. You read it, instead of asking three people and adding it up.

In practice

A deposit lands on a Friday night

Nobody's at a desk. By Monday morning, everyone already knows. The steps are real; the names and the amount are examples.

Payment → everyone knows
Fri → Mon
✓
Deposit clears
Lakeside Clinic · Friday 7:41 pm
Fri 7:41 pm
✓
The job record updates
Outstanding drops, stage moves to in progress
Fri
✓
The invoice is marked part-paid
Same figure, no second entry
Fri
✓
The one screen redraws
What is owed is right before anyone opens it
Fri
✓
Monday, nobody asks
The answer was already on the screen
Mon
Two ways to get it

Have it built, or run it yourself

We build it

We agree what the record says, then move your records in

The hard part isn't the screen. It's agreeing what a job is, what its stages are, and which number wins when two disagree. We work that out with you and your team. Most businesses we work with don't have a system yet; if you have a customer list, we import it for you. You get the price before we start.

You run it

The platform it runs on, from $49 a month

Income Mavericks is where the jobs, the payments and the one screen live. Rather set it up and move your own records? It's the same system, without us in it.

Side by side

The same job, without and with Income Mavericks

Lakeside Clinic
Without
With Income Mavericks
What it was quoted at
$14,200 or $16,750
$16,750
What stage it is at
Quoted, or started Tuesday
In progress
The deposit
Not recorded. Dan thinks it came in
$5,000 received Feb 20
Still owed
Nobody can say
$11,750
To get the answer
A phone call
Nobody had to check

Illustrative. Names and values are examples.

Questions

About one place holding the answer

Our spreadsheet works. Why would we give it up?

You mostly don't. It stops being where the number is decided, and becomes a place it's read. So the copy you send out and the copy someone edits on Thursday can't disagree.

What happens to the history we already have?

Most businesses we work with don't have a system yet, so there is usually less to move than you'd think. If you have a customer list, we import it for you. Automations you already run somewhere else get rebuilt, and that is quoted separately from setup. Where two sources disagree, we ask you which one wins, once.

If nobody updates it, won't it be wrong again in a month?

Not if it updates off things that already happen. A payment clears, a quote is accepted, and the record moves. Anything that still needs someone to remember is something we haven't finished building.

We already pay for a CRM. Which one holds the answer?

Income Mavericks does. It's the only platform we build on, so it's the one we can stand behind. We import your customer list for you. Automations you already run in the old one get rebuilt, quoted separately from setup, and once they're running the old subscription can stop. Two systems that both claim to hold the answer is the problem this page fixes.

Does the whole team have to change how they work?

Less than you'd think. Most of them only ever read it. The people who enter things learn one screen instead of three. We show them how, rather than sending a manual.

Other things that leak

A record is only as right as what feeds it. These are the usual places it goes wrong first.

Bring the spreadsheet everyone argues with

We'll go through what it's meant to answer and what keeps making it wrong.

Book a demo