A question, a demo, or the job that eats your week — all of it starts the same way. Write it in your own words and a person answers, including if we are the wrong fit.
It is filed against your name, not sitting in an inbox. A person answers — and tells you if we are not the right people for it.
No, and you are not expected to. You know your business better than we ever will; what we know is which parts of it a machine can take over. The job is translating between those two — we talk to you and your team about how the work actually runs, and turn that into something we can build. Describing what the week looks like is the useful part.
Day-to-day support does not run through this page — it is the chat bubble inside your workspace, 24/7, where your account and your workflows are already attached to the conversation.
Automations firing twice, a form not landing, a report reading wrong. Open the chat bubble in your workspace at any hour — how support works →
Billing, a question you want in writing, or anything with files attached. Slower than the chat by design — use it when a trail matters more than a fast answer.
A new stage, a new connection, a change to who gets notified. Ask in the chat if you are not sure which it is — build work is passed to us either way, and you will know what it involves before anything starts.
A real job moving through it, start to finish. Not a slide deck.